Terms & Conditions
Welcome to CleanCan Solutions. By using this website or requesting a service, you agree to the terms below. Please read them before booking — they cover how requests, pricing, subscriptions, payment, and cancellations work.
1 Services
CleanCan Solutions provides residential trash can cleaning and pressure washing services in Woodbridge, Virginia, and the surrounding areas. Services may include pressure washing, sanitizing, deodorizing, bacteria removal, and grime removal, along with any other cleaning services offered now or in the future.
All services are subject to scheduling availability.
2 Service Requests
Submitting a request through this website, by phone, text message, or email does not guarantee an appointment. Appointments are confirmed only after we've been in touch to verify scheduling, pricing, and service details.
3 Pricing
Prices shown on this website are subject to change without notice. Once your appointment is scheduled, the price I confirm at that time will be honored for that visit.
Additional charges may apply for:
- Additional trash cans
- Excessive buildup or contamination
- Hazardous or unusually difficult cleaning conditions
- Special service requests
Any additional charges will always be discussed with you before work begins.
4 Subscription Plans
Our Bi-Weekly, Monthly, and Quarterly cleaning plans are recurring service plans offered at discounted pricing.
To prevent abuse of that discounted pricing, all subscription plans require a minimum of two (2) completed service visits before cancellation. If a customer cancels before receiving two completed visits, CleanCan Solutions reserves the right to charge the difference between the discounted subscription price already received and the standard one-time cleaning rate.
Subscriptions may not be paused. Subscription pricing may be adjusted in the future with reasonable advance notice.
If your trash cans are available and accessible on your scheduled service date but you choose to skip service, that visit may still count toward your subscription schedule. If service can't be completed because the cans were inaccessible, or because an approved reschedule was granted, the visit will not count.
5 Cancellations & Rescheduling
Customers may cancel recurring service once the two-visit minimum has been satisfied.
It's asked that cancellations be made at least 24 hours in advance whenever possible.
Services may be postponed or rescheduled due to severe weather, unsafe working conditions, equipment issues, or other circumstances beyond our reasonable control. No compensation or discounts are provided for weather-related rescheduling.
6 Payment
Payment is due within 24 hours of service completion.
I currently accept payment through approved methods, which may include:
- Cash
- Cash App
- PayPal
Failure to pay may result in permanent refusal of future services.
7 Customer Responsibilities
Customers are responsible for:
- Providing accurate contact information
- Ensuring trash cans are empty and reasonably accessible on the scheduled service date
- Removing obstacles that may prevent safe completion of service
- Securing pets or other hazards before our arrival
If service can't be completed because trash cans are inaccessible, locked behind a gate, blocked by vehicles or other obstacles, or because an aggressive animal prevents safe access, I'll gladly reschedule your appointment at no additional charge.
8 Hazardous Materials
CleanCan Solutions reserves the right to refuse or modify service if trash cans contain hazardous or unsafe materials, including but not limited to:
- Chemicals or paint
- Medical waste, sharps, or needles
- Dead animals or human waste
- Biohazardous materials
- Any other material considered unsafe
Additional charges may apply for unusually contaminated trash cans that can still be cleaned safely.
9 Property Condition & Liability
Customers are responsible for ensuring trash cans are structurally sound before service.
CleanCan Solutions is not responsible for damage resulting from pre-existing cracks, brittle plastic, defective wheels, damaged lids, or normal wear and tear. If damage is caused directly by our negligence, we'll work with you to repair or reasonably compensate for it.
To the fullest extent permitted by law, CleanCan Solutions' total liability will not exceed the amount paid for the specific service giving rise to the claim.
10 Satisfaction & Refunds
Because cleaning services are completed immediately upon performance, all sales are generally final and refunds are not guaranteed.
If you believe there was an issue with the quality of your service, please contact me promptly so I have the opportunity to review it and determine an appropriate resolution.
11 Right to Refuse Service
CleanCan Solutions reserves the right to refuse or discontinue service at any time for reasons including, but not limited to:
- Unsafe working conditions
- Hazardous materials
- Aggressive animals
- Abusive or threatening behavior
- Illegal activity
- Non-payment
- Any situation that people, equipment, or property at unreasonable risk
12 Photos
By using our services, you grant CleanCan Solutions permission to photograph trash cans before and after service for quality control, training, and marketing purposes. I will always make reasonable efforts to exclude personally identifiable information — such as addresses, license plates, or individuals — from these photographs.
13 Communications
By submitting a service request, you consent to receive communications from CleanCan Solutions regarding your requested services. Initial contact is generally made by email; additional communication may occur by phone or text if needed to schedule or complete your service.
14 Website Use
By using this website, you agree not to:
- Submit false or misleading information
- Attempt to interfere with the operation or security of the website
- Use the website for unlawful purposes
15 Changes to These Terms
CleanCan Solutions may update these Terms & Conditions at any time. Updated versions will be posted on this page and become effective upon posting.
16 Contact Information
Questions about these terms can be sent to: